Arthur Prince, Loughborough

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Thursday 8th October 2026 2:11 am

Reviews

• It is the first time I have taken the time to review a company but after the experience I have recently had with this company feel I have no choice. My car went in for a service some time ago and when I collected the vehicle I found that the alloy wheel was damaged, when I complained I was told that the damage was not done by the garage but I must have done the damage myself. I had no proof so was unable to take the matter forward. Yesterday my car went in for a service and was told that the new procedure was to check all cars for any damage prior to them being serviced. Hayley Smith checked my vehicle and found no damage apart from a scratch on my alloy wheels. She documented the damage and I signed that I agreed with her findings. Low and behold when I collected the vehicle the wind mirror was conveniently damaged but she had forgotten to write that down on the form - they called my 5 mins before my car was due to be collected. They are now refusing to repair the damage stating that they forgot to write it down. This company is appalling - I have had five new VW over the past five years and the customer service is absolutely disgusting. The response from them is to take my business elsewhere - I suggest you think very carefully before you use Arthur Prince and I would make sure that when you check your vehicle in the car is checked by two people as this company can not be trusted. I will not be buying another VW again.
  Maria Turnbull-Kemp Reviewed 14th November 2013 2:59 PM

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Parking near

The Rushes, The Rushes, Loughborough, LE11 5BG (0.40 miles)

Granby street, Granby Street, Loughborough, LE11 3DU (0.57 miles)

Beehive lane Multistorey, Beehive Lane, Loughborough, LE11 2TS (0.73 miles)

Browns lane, Browns Lane, Loughborough, LE11 3HE (0.74 miles)

Southfields office (Sats only), Southfields Road, Loughborough, LE11 2TX (0.77 miles)

Train stations near

Loughborough (0.67 miles)

Barrow-upon-Soar (3.28 miles)

Sileby (5.41 miles)

Syston (7.96 miles)

Long Eaton (8.00 miles)

ATM cash points near

These cash machines are near to Arthur Prince Car dealer

• TOTAL BELTON ROAD, 53 Belton Road, Loughborough by HSBC

  - FREE to use and 0.05 miles away

• TESCO, UNIT 1, LOUGHBOROUGH by Royal Bank of Scotland

  - FREE to use and 0.40 miles away

• Sainsbury's, Greenclose Lane, LOUGHBOROUGH by Sainsburys

  - FREE to use and 0.43 miles away

• Ratcliffe News Food + Wine, 145 Meadow Lane, Loughborough by Paypoint

  - £1.75 to use and 0.44 miles away

• PATEL STORES LONDIS, 69 RATCLIFFE ROAD, LOUGHBOROUGH by Notemachine

  - £1.85 to use and 0.47 miles away

• Halifax, 27/28 Swan Street, LOUGHBOROUGH by Halifax

  - FREE to use and 0.49 miles away

• Loughborough, 29 Swan Street, Loughborough by Nationwide Building Society

  - FREE to use and 0.49 miles away

• VARSITY LOUGHBOROUGH 0175, UNIT 22 23 MARKET STREET, LOUGHBOROUGH by Hanco ATM Systems

  - £1.75 to use and 0.52 miles away

• YORKSHIRE BANK, 11 BAXTERGATE, LOUGHBOROUGH by Yorkshire

  - FREE to use and 0.53 miles away

• S & J Convenience Store, 26 Nottingham Road, Loughborough by Paypoint

  - £1.50 to use and 0.54 miles away