Bristol Motor Co, Fishponds, Bristol

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Friday 28th August 2026 9:45 am

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Reviews

• Beyond a joke! For various reasons we would say that we were mis-sold the car. You would not expect that a car that had just been MOT'd would have severe and dangerous overheating problems the very day that you collect it. Our experience with Bristol Motor Co has been exceptionally poor, in fact unbelievably poor. As a customer you don't in a million years think, wahey I have a new car, look forward to collecting it only to find that within an hour there is excessive steam coming from the bonnet and the temperature gauge is at maximum, forcing you to pull over to let the engine cool down. We take it back to garage the next morning, they seem to think it must be a leak so all they do is tighten a few bolts. The second day, still the same. Then it goes back in, after a week they fit a new radiator and thermostat. By this point we were already completely dis-satisfied with the customer care and service. We have only around 3 weeks of the car seemingly working until disaster. When in the fast lane of the motorway the engine completely fails, sudden loss of power and so much smoke that I couldn't see in front of me or behind. I found myself in a very scary and dangerous situation where by I had to cautiously pull across two lanes of heavy traffic to get on the hard shoulder. Completely unsatisfactory, they had failed to rectify the problem and showed no remorse or consideration. The dealership have since neglected any responsibility, we have not experienced any satisfactory customer care or consideration and they still refuse to refund us, in which we are fully entitled. They have said that before it completely failed it would have showed signs of it overheating, meaning they consider that the engine failure is linked to the initial problem. They even threatened to claim against us as drive on damage was caused and also charge us for extra work on the vehicle. In this extreme case they have been utterly unfair and dare I say it very spiteful towards us, the customers. Wouldn't dream of recommending this dealership, unless you like living on the edge and want a car that could explode at any moment. They have shown no consideration and are seemingly completely unaware of the condition of any of their vehicles.
  Steve Millington Reviewed 23rd January 2013 5:22 PM

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Parking near

Beechwood Road, Beechwood Road, Fishponds, BS16 3TD (0.50 miles)

Keynsham Civic Centre, Keynsham, Keynsham, BS15 1EL (0.86 miles)

Riverside, Keynsham, BS15 1EL (0.86 miles)

Page Road SS, Page Road, Staple Hill, BS16 4NE (1.26 miles)

Page Road LS, Page Road, Staple Hill, BS16 4NE (1.26 miles)

Train stations near

Stapleton Road (1.40 miles)

Lawrence Hill (1.73 miles)

Montpelier (2.22 miles)

Abbey Wood (2.22 miles)

Filton Abbey Wood (2.22 miles)

ATM cash points near

These cash machines are near to Bristol Motor Co Car dealer

• INTERNATIONAL FOOD CENTRE, 585-587 FISHPONDS ROAD, BRISTOL by Notemachine

  - £1.75 to use and 0.03 miles away

• GALA FISHPONDS 2, 663 FISHPONDS ROAD, BRISTOL by InfoCash

  - FREE to use and 0.12 miles away

• WM MORRISON, 668 FISHPONDS ROAD, BRISTOL by Royal Bank of Scotland

  - FREE to use and 0.26 miles away

• Fishponds Bristol, 697 Fishponds Road, BRISTOL by Lloyds TSB

  - FREE to use and 0.31 miles away

• HSBC, 760 Fishponds Road, Bristol by HSBC

  - FREE to use and 0.38 miles away

• NATWEST BANK, 778 FISHPONDS ROAD, FISHPONDS by National Westminster/NatWest

  - FREE to use and 0.42 miles away

• BRITANNIA FISHPONDS, 747 FISHPONDS ROAD, BRISTOL by Britannia

  - FREE to use and 0.43 miles away

• Barclays Bank, 788 Fishponds Road, Fishponds by Barclays

  - FREE to use and 0.48 miles away

• RAJANI SUPERSTORE, MAGGS LANE, BRISTOL by Hanco ATM Systems

  - £1.00 to use and 0.49 miles away

• Post Office, PO 253 Lodge Causeway, Bristol by Bank of Ireland

  - FREE to use and 0.60 miles away