Moderation, Reading

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Moderation is currently OPEN for business

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Thursday 13th August 2026 9:05 pm

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Reviews

• Awful customer service. Avoid to all cost if you're looking for the well known kindness of the people of Thailand. I ordered explicitly "King Prawns Thai Green Curry" as a main, but chicken Thai green curry was brought instead. The waiter instead of being apologetic for his obvious mistake, he insisted that I ordered chicken instead of king prawns, although it was confirmed by my friends on the table that I was right since ordered king prawns. After ignoring me, he told me that he will bring some prawns aside for an extra charge, but of course I didn't accept it since I emphasised that I ordered king prawns not chicken. He continued being extremely rude, and insisting that I did order chicken. I spoke to the manager who didn't care about this situation, even he saw everything from the bar and didn't do anything at all. At the end, I cancelled my order, because I didn't feel comfortable ordering in a place where I've been treated so bad as they did. When the bill arrived, another kind waitress at least aplogised on behalf of the other guy who took my order completely wrong, and gave us £15 off the bill, although I was still hungry and with the bad taste of being treated like this. In terms of food quality-wise, being totally transparent, the starter was OK, but thw special Pad Thai ordered by my wife was lack of prawns, flavour and too much eggs in it. In general, very disappointing experience here and I won't definitely come back again to this restaurant.
  DG Reviewed 23rd April 2022 11:23 PM

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Train stations near

Reading (0.45 miles)

Reading West (0.83 miles)

Tilehurst (2.31 miles)

Earley (3.02 miles)

Winnersh Triangle (4.17 miles)

ATM cash points near

These cash machines are near to Moderation Pub

• BT PHONEBOX READING, OSIDE 155 161 CAVERSHAM ROAD, READING by Moneybox Corporation

  1 - £1.88 to use and 0.04 miles away

• FIVE STAR WINES, 133 Caversham Road, Reading by Omnicash

  1 - £1.65 to use and 0.15 miles away

• NATWEST BANK, 7 BRIDGE STREET, CAVERSHAM by National Westminster/NatWest

  1 - FREE to use and 0.19 miles away

• Barclays Bank, 2-4 Church Road, Caversham by Barclays

  1 - FREE to use and 0.20 miles away

• Caversham, 15 Bridge Street, READING by Lloyds TSB

  1 - FREE to use and 0.21 miles away

• RILEYS READING CREMYLL, UNIT 10, READING by Hanco ATM Systems

  1 - £1.75 to use and 0.21 miles away