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Closedopens today at 9:00 AM
| Monday | 9:00 AM – 5:30 PM |
| Tuesday | 9:00 AM – 5:30 PM |
| Wednesday | 9:00 AM – 5:30 PM |
| Thursday | 9:00 AM – 5:30 PM |
| Friday | 9:00 AM – 5:30 PM |
| Saturday | 9:00 AM – 12:30 PM |
| Sunday | Closed |
Times supplied by the venue. No bank holiday times listed.
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Monday 19th October 2026 12:02 am
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DO NOT GET PASSPORT RENEWED HERE.
Last week I used the post office on St Albans Road in Watford to renew my passport which turned out to be the biggest waste of time and money to the point where I feel I really need to complain and warn others. I had three weeks until my holiday, which as it states on the DirectGov website, is the time you will receive your passport in.
When I got my passport done, a man proceeded to use what looked like a £40 digital camera to take the picture, after I pointed this out he reassured me it would work just as well as a machine. After charging me £5 for the pictures I spent £8.75 to use the check and send service which is there so they check everything is 100% for the passport office.
Over the weekend I got a letter from the passport office saying it could not accept the application because there was red eye on the pictures I used. So this branch and the postmaster called Himan Kotecha who handled it has failed on two counts here: 1) the passport picture service FAILED to take a photo which met passport standards 2) the check and send service FAILED to check the passport photo before sending.
To top it off, when I went back to the post office on St Albans road where the postmaster Himan Kotecha FAILED to take responsibility or apologize or even be polite. Instead he gave me my £5 back for the red eye photos and repeated the words ‘you should not have booked you’re flights before getting your passport’. When I got his name to complain to the Post Office he said all they would say is ‘you should not have booked you’re flights before getting your passport’.
As a young customer of the Post Office it’s a really shame to see such bad service and it only shows this new privatization is purely a financial decision and has no impact on service.
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