Hill Head Car Sales, Hook

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Hill Head Car Sales is currently OPEN for business

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Wednesday 19th August 2026 3:36 pm

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Reviews

• DO NOT USE - Bought a car July 2013 and I have never experienced such bad customer service! I would like to think I'm reasonable than most - but Hill Head Car Sales Hook pushed even me over the limit! Hence the review. It would take me all night to right everything down, so here's a summarised version. - Aggressive and threatening behaviour towards me (23, female student) and my boyfriend. Partner/ owner of Hill Head threatening to sue us for telling another buyer our bad experience. It's also good to note that they are happy to be aggressive to buyers in front of potential ones. - 3 month warranty is an absolute joke! Very difficult to get them to take the car in a fix the problems. If you are lucky enough to get it in to their garage, don't expect any of the problems to be fixed. (Service not done, wheel balancing on car not done correctly, drivers door sticking when opening not fixed, parcel shelf from boot stolen and the list goes on) - They could not care less if you have a problem - in their words 'It's your fault' and 'I'm not taking the care back again' - even though it's still in the warranty. - Since buying the car 2 months ago, my life had been consumed with trying to constantly call up and get my car fixed. The list of problems just keeps growing as they don't fix the original problems and just add more such as removing my parcel shelf from the boot. - Will promise things but never delivers - calling back, picking up the car from the garage, providing a rental car, providing a spare key --nothing ever materialised. I've not had a week where I've not called them at least 3 times. - Promised to provide a spare key but didn't and refuse to code it. So yes I physically have a spare key, but it doesn't work and I need to pay for it to be coded. - Keep quiet about important features that a potential car buyer may take for granted - for me this was that my 2007 Polo didn't come with remote central locking. DO NOT USE THIS CAR GARAGE - YOU WILL REGRET IT!
  Wright Reviewed 8th October 2013 6:51 PM

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Parking near

Station Road, Station Road, Hook, RG27 9HB (1.42 miles)

Hook Railway Station, Station Road, Hook, RG27 9HS (1.50 miles)

Crossway Manor, Hook, RG27 9ED (1.59 miles)

Monachus lane, High Street, RG27 8NY (1.78 miles)

Victoria Road, Victoria Road, Fleet, GU51 4DN (3.82 miles)

Train stations near

Winchfield (1.17 miles)

Hook (1.50 miles)

Fleet (4.38 miles)

Bramley (Hampshire) (6.18 miles)

Sandhurst (Berks) (6.72 miles)

ATM cash points near

These cash machines are near to Hill Head Car Sales Car dealer

• HOOK, LONDON ROAD, HOOK by Moneybox Corporation

  - £1.88 to use and 1.37 miles away

• CASHBOX TEMP 01, WINDRIVER HOUSE, HOOK by Cashbox

  - FREE to use and 1.44 miles away

• TESCO, STATION ROAD, HOOK by Royal Bank of Scotland

  - FREE to use and 1.46 miles away

• WHITE HART, LONDON ROAD, HOOK by Cashbox

  - £1.85 to use and 1.48 miles away

• Premier Express, 1 Grand Parade, HOOK by Bank Machine

  - FREE to use and 1.48 miles away

• RAVEN HOTEL, STATION ROAD, HOOK by Cashbox

  - FREE to use and 1.49 miles away

• CORAL FAIRHOLME PARDE, STATION ROAD, HOOK by Moneybox Corporation

  - £1.99 to use and 1.50 miles away

• Hartley Wintney, Hartley Row Street, HOOK by Lloyds TSB

  - FREE to use and 1.75 miles away

• WM MORRISON, ELVETHAN HEATH, FLEET by Royal Bank of Scotland

  - FREE to use and 3.22 miles away

• Fleet/Basingstoke NORTH- Games INT, M3 Motorway Northbound Junction 4a/5, FLEET by Bank Machine

  - £1.95 to use and 3.32 miles away